Returns and Exchanges
Log a Return
Complete the form below to request a return, exchange, or support for a damaged or incorrect item. Have your order number and order email ready before you begin.
How it works
- Submit your order number, email, and item details.
- We review your request against our return policy.
- If approved, we email the next steps and return guidance.
Eligible returns
- Items should be unused, unworn, and resellable.
- Original packaging and tags should still be attached.
- Include your order number so we can verify the purchase.
Special cases
- Damaged or incorrect items should be reported within 7 days.
- Sale items, hygiene-related items, and gift cards may not qualify.
- Approved requests may be resolved as an exchange or store credit where applicable.
By submitting this form, you confirm that your request aligns with our refund policy.